Citroen Australia to Cease New Vehicle Sales by November 2024, Continues Customer Support

Aug 22, 2024 2:02 PM

Citroen Australia has announced that it will cease new vehicle sales in the local market starting 1st November 2024. Despite the halt in new vehicle sales, Citroen Australia will continue to support existing customers with vehicle maintenance and servicing.

The decision follows consultations with Citroen’s retailer network and a thorough evaluation of the Australian market and consumer preferences. According to VFACTS, Citroen sold just 21 cars in Australia in June 2024. David Owen, General Manager of Citroen Australia, emphasized the importance of adapting to the evolving and competitive automotive landscape.

Owen stated that while Citroen celebrates its history in Australia, the decision was made to align with changing market dynamics and consumer demands. The company remains committed to its existing customers, ensuring ongoing support through 35 authorised Service Centres across the country.

These centres will continue to provide access to factory-trained technicians, genuine parts, and necessary diagnostic updates. New vehicle orders placed before the 1st November deadline will be fulfilled, with all standard warranties and service plans remaining unchanged.

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FAQ

Why is Citroen Australia ceasing new vehicle sales?

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Citroen Australia is ceasing new vehicle sales as of 1st November 2024 due to careful consideration of the current and future product offerings, alongside evolving consumer demands and the competitive nature of the Australian automotive market.

Will Citroen continue to support existing customers in Australia?

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Yes, Citroen Australia is committed to supporting existing customers. They will continue to offer vehicle maintenance and servicing through their 35 authorised Service Centres across the country.

Can I still purchase a new Citroen vehicle before the November 2024 deadline?

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Yes, new vehicle orders can still be placed before 1st November 2024. Any orders made before this date will be fulfilled and delivered, with all standard warranties and service plans remaining unchanged.

What happens to the warranty and service plans for Citroen vehicles purchased before November 2024?

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All Citroen vehicles purchased before the 1st November deadline will retain the brand’s comprehensive 5-year/unlimited km new vehicle warranty, Assured Service Pricing, and Pre-Paid Service Plans.

How can I find the nearest authorised Citroen Service Centre in Australia?

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Customers can find their nearest authorised Citroen Service Centre by visiting the Citroen Australia website at www.citroen.com.au. These centres will provide factory-trained technicians, genuine parts, and necessary diagnostic updates.

What if my Citroen vehicle requires a recall or software update after November 2024?

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Citroen’s authorised Service Centres will continue to handle all necessary recall campaigns, software updates, and diagnostic services, ensuring that your vehicle remains in optimal condition.

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